Privacy Policy
The client’s right to a confidential service will be maintained at all times. The collection, storage, disclosure of client health information by Transform Clinics is carried out in accordance with The Health Information Privacy Code 1994 (HIPC) and the Privacy Act 2020.
Further information is available from the Privacy Commissioner’s Office at www.privacy.org.nz or by phoning 0800 803 909.
What information do we collect from you?
- Name
- Contact information
- Demographic information
- Medical information (such as your current medications, medical history, GP details, information about previous medical services that may have been provided to you)
- Location
- Billing or purchase information
- Consent records
We collect your personal information for:
The purpose of client bookings, treatments, administrative purposes, and appointment communications.
Marketing communications – clients can opt out of promotional materials at any time.
Providing some information is optional. If you choose not to provide required personal and medical information, we'll be unable to provide certain services.
We keep your information safe by storing it in encrypted files using Zenoti Software and only allowing Transform Clinic employees to access it. Any client information is not shared outside of Transform Clinic. All our computer and device security is kept up to date.
See Zenoti's security details here https:/www.zenoti.com/trust/security
We keep your information including medical notes for a minimum of ten years, following which we securely destroy it by securely erasing all details.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. We will need to verify your identity before releasing any information. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at reception@transformclinic.co.nz, or 0800 256 654, or PO BOX 8756, Christchurch.